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eCommerce Manager

We are looking for an experienced Ecommerce Manager who is passionate about developing products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Job Description

  • Delivering and optimising a broad and exceptional category of products to fit the needs of the consumer base, within the guidelines of the trading strategy
  • Ensuring KPI targets are met and exceeded in conversion rates, AOV, drop off rates etc.
  • Developing and maintaining supplier relationships including the sourcing of content and negotiating of exclusive launches
  • Execution of performance based, visual, behavioural and cross-sell merchandising to help drive trade
  • Optimisation of user experience and customer journey cross-site through the testing of navigation and browsing functionality with the aim of maximising product visibility
  • Responsible for product management activities across several products
  • Defines and develops new products and is subject matter expert on suite of existing products
  • Define epics and user stories for multiple commerce systems and services, prioritizing backlog according to documented product strategy and business goals
  • Define KPIs and analyze metrics to inform the success of products
  • Review customer journey through the site, recommending adjustments
  • Collaborate with eCommerce operations team and IT to ensure all systems integrations are maintained and working properly
  • Full P&L ownership for ecommerce business.

 

Required Knowledge, Skills, and Abilities

  • Experience working with apparel is preferred
  • Ecommerce (Shopify, BigCommerce, WooCommerce, etc…) experience is required
  • Experience working with large data sets in Excel is required.
  • Strong knowledge of Google Analytics and metric reporting is required
  • Strong commercial awareness and a proven ability to analyse data
  • A passion for eCommerce and the luxury market
  • Exceptional trading experience with tangible examples of initiatives and innovations which have been implemented to add value
  • Excellent communication skills









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